Rules & Terms — The Pokies 114

Introduction and Scope

Welcome to The Pokies 114 rules and terms page. These rules govern your use of our gaming platform at pokiesnet98.com. We tested our processes during routine compliance checks and our results show that applying these terms consistently protects both players and the operator. The Pokies 114 operates under company registration number 3-102-841524, with an established presence since 2021. Our operations comply with PAGCOR regulatory standards and applicable laws in jurisdictions where we accept players.

General Terms

1. These Rules are a legally binding agreement between you, the player, and The Pokies 114, the operator of the gaming platform.
2. By registering an account or continuing to use the platform, you confirm that you have read, understood and accepted these Rules in full.
3. We reserve the right to update or amend these Rules at any time. Significant changes will be published on this page. Continued use after publication constitutes acceptance of the revised terms.
4. If you disagree with any provision in these Rules, you must stop using the platform and close your account immediately.

Eligibility and Responsible Use

Access to The Pokies 114 is restricted to persons who meet the legal requirements to gamble in their jurisdiction and who are of legal gambling age. You are responsible for confirming whether online gambling is legal where you live.

1. Age and jurisdiction: You must be of legal gambling age in your jurisdiction of residence. We reserve the right to request proof of age and residency when needed.
2. Prohibited users: You must not access or use the service if you are excluded from gambling, under self-exclusion measures, or otherwise prohibited by local law.
3. Single account policy: Only one personal account is permitted per player unless we explicitly grant permission for multiple accounts. Attempts to use multiple accounts to gain an unfair advantage or to abuse promotions will result in account suspension and forfeiture of winnings.
4. Professional play: Our games are intended for entertainment purposes only. Accounts used for professional betting or commercial trading are not permitted.

Account Opening and Verification

When opening an account at The Pokies 114 you must provide accurate and verifiable personal information. Our KYC and verification procedures are designed to protect players and comply with anti-money laundering (AML) and fraud prevention laws.

1. Registration details: You must provide your full name, date of birth, contact details and any other information requested during sign-up.
2. Verification: We may request documents to confirm identity and address. Typical documents include government-issued photo ID and utility bills. Verification may be requested at account opening or before withdrawals.
3. Account ownership: Accounts must be registered in the player’s legal name. We may suspend or close accounts if ownership cannot be verified.
4. Account updates: If your personal details change, you must update your account information promptly or contact support to request changes.

Deposits

Depositing funds into your The Pokies 114 account is straightforward. We support a range of payment methods; availability depends on your country and the chosen method.

We tested a variety of deposit methods during our operational reviews. Our results show that confirming ownership and verification in advance reduces delays when claiming winnings.

Withdrawals

Withdrawals are subject to verification checks and applicable wagering requirements. We process withdrawal requests as quickly as practical, but the timing depends on verification and the payment provider chosen.

During our internal testing we processed a representative sample of withdrawals. Our results show that completing verification before requesting a withdrawal significantly shortens payout timelines.

Bonuses, Promotions and Wagering

The Pokies 114 offers bonuses and promotions to enhance the player experience. All bonuses are subject to specific terms and conditions which take precedence over general rules where applicable.

1. Eligibility: Bonuses may be restricted by jurisdiction, payment method or account status. Only one account per player is generally eligible for bonuses unless stated otherwise.
2. Wagering requirements: Bonuses typically carry wagering or playthrough requirements. These requirements must be met before withdrawing bonus-related funds. Failure to meet them may lead to cancellation of bonus funds.
3. Game restrictions: Some bonuses are valid only on specified games. Playing games excluded from a promotion while using bonus funds may invalidate the bonus and any associated winnings.
4. Abuse and collusion: We actively monitor for abuse, collusion, use of bots or automated tools, and win manipulation. If we detect fraudulent or abusive behaviour, we reserve the right to void bonuses, reverse winnings and suspend accounts.

We tested promotional workflows and our results show that clear communication of eligible games and wagering rules reduces disputes and ensures fair play for all participants.

Game Integrity and Malfunctions

We use certified games from reputable providers. However, software or communication errors can occur. In the event of a game malfunction, The Pokies 114 reserves the right to:

1. Declare affected games void and restore accounts to their pre-malfunction state where practicable.
2. Investigate incidents with game providers and disclose outcomes where relevant to affected players.
3. Refuse payouts that are the result of a proven malfunction or exploitation.

If you encounter a malfunction, report it immediately to our support team and avoid taking advantage of the situation. This helps us resolve issues swiftly and fairly.

Security, Privacy and Data Protection

Protecting your personal information and account security is a priority for The Pokies 114. Our systems use industry-standard security controls to safeguard data and transactions.

1. Account security: You must keep your login credentials confidential. If you suspect unauthorized access, contact support immediately.
2. Data processing: We collect and process personal data for account management, verification, AML compliance and customer support. We store and handle data in accordance with applicable data protection laws and our privacy policy.
3. Disclosure: We may be required to disclose personal data to regulatory authorities, payment processors or law enforcement when required by law or to prevent fraud.

Our compliance testing shows that enforcing strong verification and two-factor authentication options reduces fraud attempts and improves payout reliability.

Anti-Money Laundering (AML) and Fraud Prevention

The Pokies 114 maintains rigorous AML procedures. We review deposit and withdrawal patterns and may request additional documentation to verify the source of funds.

1. Transaction monitoring: We use analytics and manual reviews to detect suspicious behavior including structuring of deposits and rapid turnover of funds.
2. Documentation: You may be asked to supply bank statements, proof of income or other documents in compliance with AML checks.
3. Withholding funds: Where necessary, we may temporarily withhold funds pending satisfactory completion of verification steps.

Our internal audits and testing confirm that proactive AML checks protect players and the platform from unlawful activity.

Breaches, Sanctions and Account Termination

If a player breaches these Rules, or we suspect fraudulent or prohibited activity, The Pokies 114 reserves the right to take the following actions at our discretion:

1. Suspend or close the player account and restrict access to the platform.
2. Withhold, void or confiscate winnings obtained in breach of these Rules.
3. Report incidents to regulatory authorities or law enforcement and co-operate with their investigations.
4. Recover amounts owed to the operator via legal or other means.

We will always conduct an internal review before taking permanent action and will communicate our findings to affected players where appropriate.

Dispute Resolution

We aim to resolve player disputes quickly and fairly. If you have a complaint, please submit it via our support channels. Our complaints process includes:

1. An initial acknowledgement and internal review within a stated timeframe.
2. A detailed investigation with the opportunity for the player to provide supporting documentation.
3. A final decision communicated to the player. If the dispute remains unresolved, we will provide details for escalation to the relevant regulator when applicable.

Our testing of the complaints workflow shows that providing clear timelines and a consistent process reduces the number of unresolved cases.

Changes to the Rules

The Pokies 114 may modify these Rules to reflect regulatory changes, business requirements or other reasons. When we make material changes we will publish them here and, where practicable, notify affected players by email or account message. Continued use of the platform after changes constitutes acceptance.

Special Terms and Additional Policies

Certain areas of the platform are covered by additional policies such as specific bonus terms, game provider rules and jurisdictional restrictions. These specific terms will be available alongside the offer or feature they govern and, where applicable, will override general Rules for matters within their scope.

Our Commitments

• To operate transparently and treat players fairly at all times.
• To protect player funds and personal data using appropriate controls.
• To maintain certified, audited games and to act promptly if malfunctions or disputes occur.
• To comply with applicable laws and to cooperate with regulators and law enforcement as required.

Tips from Our Testing Team

Based on our operational tests and player support reviews, we recommend the following practical steps to help you have a smooth experience at The Pokies 114:

1. Complete identity verification early — it reduces delays when you request withdrawals.
2. Use payment methods in your own name to avoid third-party funding complications.
3. Read specific bonus terms before accepting offers, including eligible games and wagering requirements.
4. Keep evidence of deposits and communication with support if a transaction requires investigation.
5. Report suspected game malfunctions immediately and do not continue to play until the issue is resolved.

Contact and Support

If you need assistance or wish to raise a dispute, contact The Pokies 114 support via the channels provided in your account. When contacting support, include your account details and any relevant documentation to speed up the resolution.

Final Notes and Legal

These Rules are intended to ensure a fair and responsible gaming environment. They do not create any rights against third parties and are governed by the applicable laws and regulatory requirements we follow. The Pokies 114 will continue to monitor operations and update this page as necessary. We tested our internal controls and incident handling procedures and our results show that proactive verification, clear communication and prompt support materially improve outcomes for players and the operator alike.

Please ensure you review these Rules periodically. Thank you for choosing The Pokies 114.

Effective date: This document is effective from the date published on our site. For any questions regarding these Rules, please log in to your account and contact our support team.